R&D at the service of health
Joining NatéoSanté in 2018, Anaïs Guyomarc’h began researching and developing new products and services to clean the air. His daily work is a skilful balance between fundamental issues, design and development, responsiveness to customer requests and ongoing dialogue with the marketing and sales team.
How did you end up at NatéoSanté?
“After training as a chemical engineer, I spent seven years working in the UK for a start-up company. I developed new materials for the aeronautics and automotive industries mainly. This work was more akin to basic research as I did not have access to the field of application of the materials I was designing. That’s part of the reason I joined NatéoSanté. I wanted to make a tangible contribution to product development, from A to Z.”
“I chose Research and Development because it’s a job that goes beyond the idea stage. We learn from our trials and contribute to bringing new solutions to the problems encountered.”
Innovation, Development and Production Manager… what does this involve?
“I have two major activities. Firstly, I work on designing new air cleaning products and services, like more efficient filters or connected services. Secondly, I monitor our products throughout their life cycle, from their production to after-sales service, if necessary, and I am the guarantor of their quality. It seems logical at NatéoSanté to combine design and production, but it’s quite rare in a company for someone to wear both hats. That’s what’s interesting about my role.”
“I also interact a lot with the sales and marketing team, sort of like a translator. Either I transform the feedback from sales and customers into technical specifications or I work with the marketing team on a new feature that we have developed. We also work together to develop tests to validate the performance of our products at our customers’ sites.”
What are NatéoSanté’s challenges?
“Our challenge is to constantly innovate in order to stand out and bring added value to our customers. Building strong, high-quality partnerships with manufacturers is essential. We select our partners based on their values, their specific profession (eco-design, design, software development, etc.) and their ability to be proactive.”
“The more the NatéoSanté adventure continues, the more we discover new business concerns and new pollutants to consider. For example, we were contacted by a dental technician whose job involves sanding dust and solvents for 3D printers that we didn’t know about. Adapting and being responsive are a constant challenge at NatéoSanté.”
How would you define NatéoSanté’s innovation approach?
“Our goal is to provide clean air to as many people as possible. In order to achieve this, we seek to improve what already exists, sometimes by thinking outside the box. One example is the design of the EOLIS Air Manager. There were many air purifiers on the market, but the products lacked transparency. We therefore designed an air purifier with a screen, sliders and a performance guarantee that clarifies its operation and usefulness, as opposed to the ‘black box’ concept. The features developed are truly for the user’s benefit: alert if the purifier is undersized for the room, notification to activate the UV-C lamps, etc. One market innovation was recommending filter replacement because it is dirty and can no longer do its job properly, instead of using an arbitrary timer.”
“Including eco-design in our solution also seemed obvious to us. We were responding to a need while respecting the environment and users by choosing non-polluting materials, not using paint and even ensuring energy efficiency. Our products must also be easy to repair and recycle. It took us three years to develop the EOLIS Air Manager professional air purifier. Of course, these very high human and environmental requirements do not make our lives any easier, but we are continuing on the path we chose!”