Legal Notice and Privacy Policy

1. About This Site

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of this website are hereby informed of the identities of the various parties involved in its creation and maintenance.

Website owner

NATÉOSANTÉ
Headquarters: Parc d’Activités du Pont Béranger 2 – 101 rue Gustave Eiffel 44680 SAINT-HILAIRE-DE-CHALEONS
Tel.: 02 85 52 06 75
SIREN: 535094148
SIRET: 53509414800033

Publisher: NATÉOSANTÉ

Website hosting

O2Switch
Headquarters: 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand
Limited Liability Company (SARL) with capital of €100,000
Clermont-Ferrand Trade and Companies Register (RCS) 510 909 807 00024
APE Code 6311Z

Website creation and maintenance

Marketing Outlook

Credits

Photo credits: NATÉOSANTÉ, Envato Elements

2. Terms and Conditions for Use of the Website and Services Offered

Use of the NATÉOSANTÉ website NATÉOSANTÉ full and unconditional acceptance of the terms and conditions of use described below. These terms and conditions are subject to change or amendment at any time; users of the site are therefore encouraged to review them regularly.

This website is normally accessible to users at all times. However, NATÉOSANTÉ its service provider may decide to temporarily suspend access for technical maintenance, in which case they will make every effort to notify users in advance of the dates and times of the maintenance.

The website is updated regularly by NATÉOSANTÉ. Similarly, the legal notices may be modified at any time; however, they are binding on the user, who is encouraged to review them as often as possible to stay informed.

Comment moderation

Comments are enabled on most articles; they will be systematically moderated by the NATÉOSANTÉ team. To ensure your comment is approved, we recommend that you:

• enter your real first or last name (nicknames will be considered on a case-by-case basis),
• to include a message with meaningful content that encourages relevant discussions.

Links included in comments will be reviewed with the utmost care. NATÉOSANTÉ the right to modify or remove any link in a comment if it leads to a website that violates the law or NATÉOSANTÉ requirements. Comments that are insulting, offensive, or intended as spam will also be removed.

3. Description of Services Provided

The NATÉOSANTÉ website NATÉOSANTÉ to provide information about all of the company’s activities: online sales of air purifiers and accessories; online sales of measuring instruments for air quality, water quality, and surface hygiene; and support services for air, water, and surface purification.

NATÉOSANTÉ to provide information on its website that is as accurate as possible. However, it cannot be held liable for any omissions, inaccuracies, or delays in updating the information, whether caused by NATÉOSANTÉ itself or by third-party partners who provide this information.

All information provided on this website is for informational purposes only and is subject to change. Furthermore, the information on this website is not exhaustive. It is subject to changes that may have been made since it was posted online.

4. Intellectual Property and Infringement

NATÉOSANTÉ the intellectual property rights to, or holds the rights to use, all content available on the website, including text, images, graphics, logos, icons, sounds, and software. Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without NATÉOSANTÉ prior written consent.

Any unauthorized use of the website or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

5. Limitations of Liability

NATÉOSANTÉ shall NATÉOSANTÉ be held liable for any direct or indirect damage caused to the user’s equipment while accessing the site, resulting either from the use of equipment that does not meet the required technical specifications or from the occurrence of a bug or incompatibility.

NATÉOSANTÉ shall also NATÉOSANTÉ be held liable for any consequential damages (such as loss of business or loss of opportunity) resulting from the use of its website.

Interactive features (contact forms) are available to users. NATÉOSANTÉ the right to remove, without prior notice, any content posted in this space that violates applicable French law, particularly provisions relating to data protection. Where applicable, NATÉOSANTÉ also NATÉOSANTÉ the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

6. Cookies and Hyperlinks

Hyperlinks

The NATÉOSANTÉ website NATÉOSANTÉ a number of hyperlinks to other websites, which have been included with NATÉOSANTÉ permission. However, NATÉOSANTÉ to verify the content of these websites and therefore assumes no liability in this regard.

Cookies

Browsing this website may result in cookies being stored on the user’s computer. A cookie is a small file that does not identify the user but records information about a computer’s browsing activity on a website. The data collected in this way is intended to facilitate future browsing on the website and is also used to track website traffic.

Refusing to accept cookies may prevent you from accessing certain services. However, you can configure your browser to refuse cookies. You can do this in your browser’s preferences or privacy settings.

The site primarily uses the following audience measurement cookies: Matomo

7. Governing Law and Jurisdiction

Any dispute arising from the use of this website shall be governed by French law. The competent courts of Saint-Nazaire shall have exclusive jurisdiction.

8. Key relevant laws

Law No. 78-17 of January 6, 1978, as amended by Law No. 2004-801 of August 6, 2004, on information technology, data files, and civil liberties.
Law No. 2004-575 of June 21, 2004, on confidence in the digital economy.
Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

PRIVACY POLICY

NATÉOSANTÉ committed to ensuring that its systems and practices comply with the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

We respect your privacy and are committed to protecting the confidentiality of your personal data. Our goal is to be as transparent and open as possible about what we do and why.

NATÉOSANTÉ responsible for the personal data collected on its website and/or stored in its database.

Our Data Protection Officer (DPO), Thierry Ricci, can be contacted via this form.

The purpose of this privacy policy is to describe the measures implemented by NATÉOSANTÉ comply with the regulations and protect the privacy of individuals whose data is processed.

1. How is your data collected?

1.1 Data collection via online forms

Accessing, using, downloading, purchasing, or subscribing to certain services or products involves the collection of personal data regarding the prospective customer, customer, or user. When filling out forms, individuals provide information about themselves. These forms always specify:

• the name of the data controller,
• the purposes for which the data was collected,
• if the collection of such data is necessary for subscribing to the relevant service or purchasing the product in question,
• any other intended uses and the legal basis for the data collection,
• a reference to the relevant sections of this policy regarding how individuals may exercise their rights, the contact information for the DPO, the rules governing data retention periods, the procedure for filing a complaint with the supervisory authority, etc.

1.2 Data collection via cookies

The term “cookies” is used in a broad sense and refers to all trackers that are placed and/or read when visiting a website, reading an email, or installing or using software or a mobile app.

Cookies are used, among other things, to simplify navigation on websites (such as automatic login and the customization of certain information) or to tailor the advertisements that appear while users are browsing.

Some cookies are placed NATÉOSANTÉ by NATÉOSANTÉ when you browse its website. Website users may opt out of the use of these cookies at any time by adjusting their browser settings.

In accordance with applicable laws, before placing or reading a cookie on a user’s computer, NATÉOSANTÉ

• informs users about the purpose of cookies,
• obtains their consent when required,
• tells users how to opt out.

Cookies that are strictly necessary to provide a service expressly requested by the user do not require prior consent. All other cookies require prior notification and a request for consent.

1.3 Fundraising by phone

NATÉOSANTÉ part of its customer relations, NATÉOSANTÉ may collect personal data over the phone. Whenever possible, the phone call is followed up with an email, allowing the individual concerned to keep a written record of the conversation and to exercise their rights at any time.

1.4 Indirect collection

NATÉOSANTÉ obtain personal data from third parties (e.g., corporate clubs, networks, customers). In such cases, NATÉOSANTÉ

• contacts that third party in accordance with the provisions of the regulation,
• notifies individuals of the transfer of their data in accordance with the terms set forth in the regulation,
• specifies the source of the data in its files to ensure traceability,
• informs the individuals concerned about how to exercise their rights.

2. What personal data do we collect?

In accordance with applicable law, NATÉOSANTÉ the principle of data minimization and collects only the data strictly necessary to achieve the intended purpose.

The personal data that may be requested, depending on the nature of the services or products provided, are as follows:

• your first and last name,
• your email and mailing addresses,
• your position,
• your landline and cell phone numbers.

We collect personal data directly from the information you provide when you fill out an online form or register on our website, by phone, or by email.

Information related to your use of the website may also be collected via cookies (such as your IP address, browser type, and operating system, as well as the pages and information you view while using our website).

3. On what legal basis do we collect your data?

NATÉOSANTÉ personal data based on:

3.1 Consent of the data subject

Note: In France, the CNIL recognizes two exceptions to the requirement for prior consent regarding electronic marketing:

• In business-to-business (B2B) communications: prior consent from the individual concerned is not required for commercial communications sent to a work email address, provided that such communications are related to the individual’s profession.
• Prior consent is also not required for any solicitation sent to a data subject regarding services or products similar to those the data subject has already purchased from the same organization.

3.2 Performance of contractual obligations

We collect personal data from our customers and users in order to fulfill the terms of the contract and ensure the provision of the service subscribed to or the product purchased by the individual concerned.

3.3 The legitimate interest of the data controller

In certain circumstances, the very nature of the service provided by NATÉOSANTÉ the collection of personal data from its customers and users and the transfer of this information to designated third parties (e.g., processors). Such processing, which is based on the legitimate interests of the data controller, is considered a reasonable expectation on the part of the data subject.

3.4 A legal obligation requiring the processing

The regulatory framework governing a business activity may require certain data processing and transfers; for example, for billing products or services, training activities (attendance sheets), etc.

4. Why do we collect personal data?

The purpose of collecting personal data is as follows:

• process and fulfill your orders,
• manage your account,
• to provide you with information about the products and services you are looking for or that we believe may be of interest to you,
• invite you to events that might interest you.

You have the right to object to this processing if you wish by contacting the DPO using this form. Please note that if you object to this processing, it may affect our ability to perform the tasks mentioned above, which are carried out in your interest.

We may process your personal data for up to two years from the date of your last interaction with us.

5. How do we protect your data, and how long do we keep it?

NATÉOSANTÉ all necessary precautions to ensure the security and confidentiality of personal data, and in particular to prevent such data from being altered, damaged, or accessed by unauthorized third parties.

The recommendations of the National Commission on Informatics and Civil Liberties are taken into account in NATÉOSANTÉ's security management.

We will not retain your personal data for longer than is necessary for the purpose for which it was provided. In accordance with the law, we will retain data related to your account and transactions for 3 years from the date our contract ends.

Prospect data is deleted after two years if there has been no response to any outreach efforts.

Candidates' resumes are retained for a period of two years.

No personal information about the website user is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of NATÉOSANTÉ its rights would the transmission of such information to the potential purchaser be permitted, who would in turn be bound by the same obligation to preserve and modify data with respect to the website user.

6. Which third parties have access to the personal data collected?

NATÉOSANTÉ transfer the personal data it collects to its service providers, subcontractors, and suppliers in order to have them perform services on its behalf.

In the event that personal data is transferred to a third party for the purpose of subcontracting, NATÉOSANTÉ the requirements set forth in applicable law, including notifying the individuals concerned of such a transfer.

NATÉOSANTÉ that appropriate contractual provisions between itself and the relevant third party guarantee that the latter:

• will use personal data only for the specified purpose and in accordance with the objectives set forth in this policy,
• and will have taken appropriate security measures to prevent unauthorized or unlawful processing of personal data, as well as accidental loss, destruction, or damage to such personal data.

7. How can you exercise your data rights?

All requests must be submitted to the DPO using this form for:

• to be informed about how your personal data is processed,
• change your privacy settings at any time—for example, settings related to direct marketing—and request that your personal data be processed or not,
• exercise your rights of access, objection, correction, and deletion,
• exercise your right to be forgotten,
• request data portability.

The General Data Protection Regulation gives you the right to file a complaint with the Data Protection Commissioner (CNIL).

8. Is data transferred outside the EU?

If NATÉOSANTÉ personal data to a third party located outside the European Union, measures are taken to ensure that such data is afforded the same level of protection as that required by the European Union with regard to data protection.

As such, NATÉOSANTÉ that data processing is carried out in accordance with this policy and is governed by the European Commission’s standard contractual clauses, which ensure an adequate level of protection for individuals’ privacy and fundamental rights.

9. Changes to this Privacy Policy

NATÉOSANTÉ amend or update this privacy policy by posting a new version on its website. We may also notify you of these changes via email.

October 1, 2025 – Version 1 of NATÉOSANTÉ Privacy and Personal Data Security Policy
11/05/2025 – Version 2 of NATÉOSANTÉ Privacy and Personal Data Security Policy
04/22/2026 – Version 3 of NATÉOSANTÉ Privacy and Personal Data Security Policy