Why is it important to monitor air quality in hotels?

Last updated: March 25, 2022

Sleep quality, perceived guest experience, and reassurance regarding health and safety for both staff and guests… Although there are currently no regulations in this area, the benefits of good indoor air quality (IAQ) in the hotel industry are numerous. Industry professionals have every reason to implement measures to prevent air pollution and improve IAQ in their establishments.

Indoor air quality in hotels plays a significant role in the guest experience

Indoor air quality at the heart of customer service and the customer experience

Many factors come into play when assessing the overall customer experience. Over the past two years, under the influence of COVID-19, we have had to adapt our lifestyles, both personally and professionally. This health crisis has brought indoor air qualityto the forefront, and it is now an integral part of the customer experience. Hotels, in particular, must be able to meet the health and safety needs expressed by their guests.

In addition, the facility must meet their high standards by providing excellent services and a pleasant environment, free from any nuisances, including unpleasant odors.

What pollutants are found in the indoor air of hotels?

Specifically, there are three main categories of indoor air pollutants that can be found in a hotel:

• Volatile Organic Compounds (VOCs), emitted by paints on surfaces and furniture, cleaning products, etc.;
• Fine particles, micro- and nanoparticles, ranging from PM 10 to PM 1, including PM 2.5, which are found in the form of pollen, dust, etc.;
• Microorganisms include bacteria, viruses (including coronaviruses), and dust mites; they are suspended in the air, invisible to the naked eye, and odorless. 

Poor air quality can lead to sleep disturbances, particularly among people prone to sleep apnea—an estimated 2 million in France (according to a 2017 study by the American Thoracic Society)—as well as among those allergic to dust mites. Since bedding, curtains, rugs, and carpets are the favorite haunts of these tiny creatures invisible to the naked eye, it can be difficult to eliminate them. Choosing an air purifier equipped with a HEPA filter will allow you to rid the air and textiles of these unwanted pests and thus help allergy sufferers get a good night’s sleep.

All these factors make it essential for hotel professionals to prioritize customer satisfaction and enhance their well-being by addressing various sources of air pollution. By ensuring the quality of the indoor air in your establishment, you will gain a real competitive advantage. Reassuring guests about the hotel’s health and safety measures is indeed an excellent way to attract them and build loyalty.

A professional air purifier designed to combat all sources of indoor air pollution

To maintain good air quality in hotels, it is recommended to ventilate the rooms by opening the windows as often as possible. In practice, this can be difficult, especially during the winter months when temperatures are low. However, failing to ventilate enclosed spaces frequently will promote the spread of viruses and bacteria.

Manufactured in France, NatéoSanté professional air purifiers offer a solution that complements the ventilation and air circulation in facilities. Thanks to their Deep Clean and Clean Booster functions using active oxygen, EOLIS Air Manager and Hygeolis disinfect the air in the room and quickly restore it to a safe level (in 30 or 60 minutes). Our air purifiers thus guarantee air purified to over 99.99%, without compromising the acoustic comfort of your customers.

EOLIS Air Manager professional air purifiers have been tested and proven effective against coronaviruses, eliminating 99.6% of those present in the air

The EOLIS Air Manager model—and more specifically the proprietary technologies that make up its filter unit (which includes a medical-grade HEPA filter )—has also been tested and proven effective against the spread of viruses. This device reduces the viral load of coronaviruses in indoor air by 99.6%.

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Investing in a professional-grade NatéoSanté device—which, unlike consumer models, is effective against microorganisms—is, in this sense, a long-term investment in your customers, your staff, and, consequently, your facility.

In addition, thanks to the fleet monitoring system and the touchscreen on each unit, you can also monitor the air quality in real time in every room equipped with an EOLIS Air Manager (rooms, kitchens, staff break rooms, etc.).

NatéoSanté Professional Air Purifiers NatéoSanté An Effective and Sustainable Solution for Eliminating Odors

NatéoSanté EOLIS Air Manager and Hygeolis professional air purifiers NatéoSanté odor problems head-on: they capture and destroy the pollutants causing them, thanks to their very high-density activated carbon filter. This includes odors from drains, musty smells, and tobacco smoke. These odors can linger in rooms for a long time, particularly in fabrics, carpets, and rugs. They can even ruin the guest experience, leading guests to request a room change or, worse, never return. In fact, affected rooms often have significantly lower occupancy rates compared to other rooms.

NatéoSanté air purifiers NatéoSanté a discreet, chemical-free solution to unwanted odors, unlike room fresheners or scented candles. In fact, these products not only partially mask unpleasant odors but also cause headaches due to the release of VOCs and fine particles—resulting in increased air pollution.

To maintain good air quality in hotels, it is recommended to ventilate the rooms by opening the windows as often as possible. In practice, this can be difficult, especially during the winter months when temperatures are low. However, failing to ventilate enclosed spaces frequently will promote the spread of viruses and bacteria.  

Unpleasant odors lingering in hotel rooms can lower occupancy rates

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A solution tested and approved by industry professionals

Because there’s nothing like hearing from a professional who has faced challenges similar to yours, we invite you to read the testimonial from Mathieu Guibert, manager of the Anne de Bretagne Hotel (La Plaine-sur-Mer – 44).

He explains how the EOLIS Air Manager air purifier is central to his customer experience strategy and helps enhance it within his establishment.

The experts NatéoSanté will be happy to answer any questions you may have about indoor air quality and help you implement tailored solutions within your facility.

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